Crisis Management for your travel company
02 APR 2020

Resfinity for Crisis Management

The Coronavirus SARS-CoV-2 affects the travel plans of people all over the world. Flights, holidays and events are all cancelled. Lockdown is becoming the global norm.

How can travel tech systems help tour operators in these difficult times?

ANIXE’s Resfinity delivers mechanisms to support travel professionals with crisis management measures. Below are some essential features that Resfinity users can utilise.

1) Supplier Management - By switching off risky destinations, tour operators can offer their client base more attractive offers, better cancellation policies and overall safer travel options. Destinations least affected by the Coronavirus are intentionally promoting very attractive cancellation policies to gain bookings and consumer confidence in the product on offer.

2) Utilise Resfinity’s Yield Optimisation - With Yield Optimisation, the user can make more money from each booking. The system checks all connected suppliers for the same hotel, check-in and check-out dates and compares them with the booked price. Cheaper offers are then booked, and the original bookings are cancelled. Cancellation policies are taken into account, allowing the user to automate the entire process. In February 2020, the value of some re-bookings was a whopping 67% lower than the original price, generating significant savings for tour operators.

3) Blocking non-refundable rates - By doing this, Resfinity users are able to present realistically bookable content to the end consumer, gaining better sales traction and a lower look-to-book ratio.

In the end, we do what we can and hope for the best. Let’s stick together, help each other in every way we can… and be responsible for our families, our friends, our future and the future of the human race. .

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