Resfinity AIR – Internet Booking Solutions for Airlines
- Advanced, modular tool that can be optimized according to your business needs. We offer ready-made modules from which we build a tailor-made solution for an airline, providing them with configuration support, customization and dedicated front-end based on the client’s requirements and stylistics.
- Short and unrivalled time to market implementation and cost efficiency are among the key benefits that we have designed our solution based on. All this is transparently integrated with the airline’s own portal with the availability of all internal systems and service providers and in consultation with the airline client.
- Our IBE allows customers to significantly reduce costs. Automated solutions and ANIXEs’ self-service check-in modules almost completely relieve the workload of cashiers and call centres, allowing you to use the extra human potential in other parts of your business.
- The quality of your customers’ purchases will be improved. Resfinity can be deeply personalised and its functionalities and behaviours are determined by the advanced configuration and rule engine solution within the Admin Tool.
- The system can easily be integrated with 3rd party systems of an airline choosing: GDS’ / pricing and availability services / payment service providers/ product and transaction providers - further systems and solutions might also be easily integrated. We guarantee a wide selection of connectivity to the host system or PSS systems, price and availability suppliers (including PROS, Google ITA, Amadeus, Sabre).
- We are hands-on with providers’ relationship management and will help you overcome commercial or technical hurdles with new provider connectivity, and current provider migration. The system provides the opportunity to utilize multiple providers, which can have a significant impact on the reduction of transaction costs.
- Seasonal promotions or other spontaneous price modifications will no longer be a problem for you. Our calculation and discount engine allow the airline to build its own pricing policy depending on the market, time or other criteria, which will allow our customer to achieve a higher turnover and build the expected loyalty of the desired group of customers. Any change is immediately visible on the IBE and all price modifiers are calculated as a % or a flat rate.
- We allow airlines to generate additional profits in a seamless and effortless way, which has a significant impact on their efficiency. Thanks to intelligent suggestion algorithms and the extensive functions of the Ancillary & Merchandising module, the customer is able to effectively offer its passengers additional products of their own and from the product catalogue or integrated providers.
- We introduce a range of solutions for effortless & accurate self-servicing, automating and distressing call centre workload. As a result, customers have less undercharged reservations, can use familiar forms of payment and eventual refunds can be performed as a voucher.
- We are partners and advisors to our clients to help them develop their business. Our true core product is, however, not the IBEs itself, but the bookings we deliver to our customers.